Booking

    Can I pay on the day?

    No. Payment needs to be received prior to the course.

    Can I pay by invoice? What if I need a PO?

    You can pay by invoice. When booking through the website you will be taken to the booking checkout page, which will give you the option to pay by invoice. If you need to raise a PO please tick the box which asks whether you require one and send it to openprogrammes@radabusiness.com as soon as you have it.

    Can I pay by card? Do you accept AMEX?

    You can pay by card, including AMEX. All payment options are indicated as you go through the booking process.

    Can I split my payment?

    You will need to pay the full amount up front. Payments cannot be split.

    Can I reserve a space on a programme?

    No. The only way to reserve a space is to book and pay for it.

    I cannot attend the dates on the website. Will there be further dates?

    We are always scheduling new dates and will release them as they become available. Meanwhile, please contact us and we can let you know when the dates are released.

    How do I know which programme is right for me?

    Please read the content outlines on each programme page which explains the level of suggested experience.

    If you are uncertain which programme is right for you, and would like to speak to our team for advice, please complete our enquiry form or contact openprogrammes@radabusiness.com.

Discounts

    If I attend another session do I get a discount?

    We do not offer discounts on multiple bookings.

    Do you offer discounts?

    We only offer discounts if your organisation has already made an agreement with us. Your organisation will supply you with a discount code, which you can apply at check out.

General

    If I want to reschedule my course, do I incur a fee?

    This depends on when you are rescheduling. Please read our Terms and Conditions to see whether you will incur a fee.

    When will I receive joining instructions?

    Joining instructions are sent approximately two weeks prior to all programmes.

    What approach will be taken throughout the day?
    • Respect others’ space. We want everyone to feel comfortable. Raise any concerns with your tutor.
    • You may wear a face covering whilst in the working room, if you wish.
    What if I am unwell on the day?

    We ask you not to attend if you think you have Covid-19 or any other transmittable illness. Please note that you will be subject to our Terms and Conditions. Please contact us by email immediately in this instance.

    I have access requirements. Can I still participate in the programme?

    Absolutely. Our programmes are highly practical but can be adapted. All programmes include movement and some may include floor work. You may also be asked to read aloud from various texts. If you have specific access needs or require assistance in order to fully participate, please email openprogammes@radabusiness.com to discuss.

    Where are the programmes held?

    The majority of programmes take place at RADA Studios, 16 Chenies Street, London WC1E 7EX.

    Some programmes take place at a nearby venue. The location of each programme will be confirmed upon booking.

    What hotels are in the area?

    There are lots of hotels nearby RADA Studios, including The Rathbone, Hub (Premier Inn), and Radisson Blu Grafton Hotel.

    How do I get there?

    The Studios are 2 minutes from Goodge Street tube station, or 5 to 10 minutes from Euston Square, Warren Street and Tottenham Court Road tube stations.

    You can fly into London City or Heathrow – both are 40-60 minutes by tube to the Tottenham Court Road area.

    When does my programme start and finish?

    Most of our programmes start at 9.15am and finish by 5.30pm, with a break for lunch. This may vary for some programmes. All timings will be confirmed in your joining instructions.

    Are there times I can take a work call?

    Breaks are flexible due to the nature of the work. Please speak to the tutor on the day to find out the best time to take a call.

    What should I wear?

    Please wear clothes and footwear that you feel comfortable to move around freely in. Business attire is not required.

    What do I need to prepare?

    You will receive joining instructions before the start of the programme which will outline any work you might need to prepare.

    Is food provided?

    Yes. A light breakfast, tea and coffee, a cooked lunch and snacks are provided throughout the day.

    Can you accommodate special dietary requirements?

    Yes. Please let us know as soon as possible and at least 5 days in advance of your programme.

    Are there follow up sessions after the programme?

    If you are interested in finding out to how continue your development with us, please contact openprogammes@radabusiness.com.

    Do you provide certificates of completion?

    We don’t provide certificates of completion, as our programmes are not affiliated courses with an educational body.

    Can I leave the programme early?

    We do not recommend leaving early as you will miss some of the most significant parts of the learning. Additionally it can be disruptive for your group. If you have to leave, please speak with your tutor in the morning of day 1 to discuss when would be best to go quietly.

    I can now attend only one of the days, what do I do?

    You need to attend the full programme in order to experience the work fully. If you cannot attend one of the days, please contact our team at openprogrammes@radabusiness.com to move your booking. You may be subject to our Terms and Conditions.

    What do I do if there are train or tube strikes?

    Our programmes will continue to run in the event of train strikes and we hope to welcome you regardless. If you cannot make it, please let us know as soon as possible. Your booking will be subject to our Terms and Conditions.

    In the event of a tube strike we will contact you directly as it will be unlikely that the programme will run. In this case, you won’t be subject to our Terms and Conditions and we shall endeavour to book you onto a new programme.